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Full Swing KIT Launch Monitor

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Warranty

Warranty Policy

Limited Warranty Coverage

Indoor Golf Essentials provides a 12-month limited warranty from the date of delivery on Full Swing units. This warranty covers defects in materials, workmanship, and functionality under normal use. The warranty remains valid only for the original purchaser or gifted recipient.

If a defect arises during the warranty period, Indoor Golf Essentials will, at its sole discretion, repair or replace the unit using new, used, or factory-refurbished parts.


Exclusions

This warranty does not cover damage or failure resulting from:

  • Physical damage from drops, strikes, misuse, neglect, theft, fire, flood, or other acts of God
  • Use of non-approved accessories (e.g., third-party chargers or cables)
  • Unauthorized repairs, alterations, or modifications
  • Liquid damage or exposure to wet environments without the appropriate power cover
  • Normal wear and tear (e.g., worn cables)
  • Electrical issues including power surges or inadequate heating

Warranty Process

To initiate a warranty claim:

  1. Contact us at info@indoorgolfessentials.com or call (571) 500-8371
  2. We’ll coordinate with Full Swing to issue a prepaid return label and a Return Material Authorization (RMA) number
  3. Returns without an RMA will not be accepted

After inspection, Full Swing will repair or replace the unit at their sole discretion.


Indoor Golf Essentials
7918 Jones Branch Dr, McLean, VA 22102, USA
Email: info@indoorgolfessentials.com
Phone: (571) 500-8371

Shipping & Returns

Shipping & Returns Policy

Shipping Information (U.S.)

Indoor Golf Essentials offers the following shipping options for Full Swing products within the U.S.:

  • Ground Shipping (2–3 business days): $25
  • Expedited Shipping (Overnight, in most cases): $50
  • Note: Ground shipping is not available to Alaska or Hawaii

Restrictions: We do not ship to:

  • PO Boxes
  • APO/FPO addresses
  • International addresses (consumer orders only; B2B may be eligible)

Order Processing:

  • Orders placed before 12:00 PM PST on a business day ship same day
  • Orders placed after 12:01 PM PST ship next business day
  • B2B bulk orders ship within 3 business days

Delays: Shipping times may be delayed due to incorrect billing/shipping info or uncontrollable events such as weather, disasters, supply chain issues, or government actions.

Tracking & Signature: Once shipped, you’ll receive an email with tracking info. A signature is required upon delivery.


Returns Policy

We stand by our products. If you're not satisfied, we make returns simple.

Return Windows:

  • KIT Device:
    • Within 14 days of delivery: Full refund or replacement
    • Within 12 months: If defective, may be returned for repair or refurbished replacement
  • E6 Connect Perpetual License:
    • Refundable within 14 days of activation
    • Note: Only perpetual licenses are refundable—subscriptions are non-refundable

Return Requirements:

  • Must be initiated through Indoor Golf Essentials
  • Contact us to receive a prepaid return label and RMA number
  • Returns without an RMA will not be accepted
  • Device must include original packaging, AC adapter, cables, and travel case

Return Processing: Once the device is received:

  • Full Swing will inspect the product
  • If any warranty exclusions apply, the warranty will be voided and a repair fee may be assessed
  • If you approve repairs, the fee will be charged to your original payment method
  • For Affirm purchases, Affirm’s separate terms will apply

Contact Us
Indoor Golf Essentials
7918 Jones Branch Dr, McLean, VA 22102, USA
Email: info@indoorgolfessentials.com
Phone: (571) 500-8371

In Stock & Ready to Ship

In Stock & Ready to Ship

Authorized Dealer on All Products
No Sales Tax (Excluding VA)
Free Shipping on most orders!
Guaranteed shipping in 1-2 business days.
Any questions? Talk to an expert: (571) 500-8371

Authorized Dealer on All Products
No Sales Tax (Excluding VA)
Free Shipping on most orders!
Guaranteed shipping in 1-2 business days.
Any questions? Talk to an expert: (571) 500-8371

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