Privacy policy

Indoor Golf Essentials Privacy Policy
Last updated: October 2025

This Privacy Policy explains how Indoor Golf Essentials (the “Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from indoorgolfessentials.com (the “Site”) or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the individual using the Services—whether as a customer, website visitor, or any other person whose information is collected as described here.

Please review this Privacy Policy carefully. By accessing or using any of our Services, you consent to the collection, use, and disclosure of your information as outlined below. If you disagree with any part of this policy, please do not access or use our Services.

Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our operations, legal requirements, or other business purposes. When we do, we will post the updated version on the Site, revise the “Last updated” date, and take additional steps as required by applicable law.

How We Collect and Use Your Personal Information
To deliver our Services, we collect personal information about you from various sources, as outlined below. The type of data collected depends on how you interact with us.

Beyond the specific uses detailed below, we may also use your personal information to communicate with you, provide and maintain the Services, comply with legal obligations, enforce our terms, and safeguard the Services, our rights, and those of our customers and users.

What Personal Information We Collect
The personal information we collect depends on how you use our Site and Services. “Personal information” means any data that can identify, relate to, describe, or be associated with you. The sections below outline the categories and specific types of information we collect.

Information We Collect Directly from You
Information you provide to us directly through our Services may include:

Basic contact details such as your name, address, phone number, and email.
Order details such as your name, billing/shipping address, payment confirmation, email address, and phone number.
Account information such as your username, password, and security questions.
Shopping activity including items viewed, added to your cart, or added to your wishlist.
Customer support communications such as messages you send us through the Services.

Certain features of the Services may require you to provide personal information. Choosing not to provide it may limit your ability to access specific features.

Information We Collect through Cookies
We automatically gather certain information about your use of the Services (“Usage Data”) through cookies, pixels, and similar technologies (“Cookies”). This may include details such as your IP address, browser and device information, connection type, and activity on the Site.

Information We Obtain from Third Parties
We may also collect information from third-party sources, including vendors and service providers that assist in delivering our Services, such as:

Platform partners (e.g., Shopify) who support the operation of our Site.
Payment processors that collect billing and payment details (e.g., bank account, card data, billing address) to complete your transactions.
Advertising and analytics partners that gather data when you visit our Site, open our emails, or interact with our ads.

Any information obtained from third parties will be managed in accordance with this Privacy Policy. We are not responsible for the accuracy or policies of third parties. For more, see Third Party Websites and Links below.

How We Use Your Personal Information

Providing Products and Services. We use your data to fulfill orders, process payments, send notifications, manage your account, coordinate shipping, handle returns or exchanges, and allow you to post reviews.
Marketing and Advertising. We may send promotional messages via email, text, or mail and display targeted advertisements for our products or services. Your information may help us personalize and improve our marketing efforts.
Security and Fraud Prevention. We use personal data to identify and address potential fraud or unauthorized activity. You are responsible for safeguarding your account credentials. If you suspect a compromise, contact us immediately.
Customer Communication. We use your information to offer support, respond to inquiries, and enhance our Services. This is done in our legitimate interest to maintain effective customer relationships.

Cookies
Like most websites, we use Cookies to enhance and operate our Site. Details on cookies used in connection with Shopify can be found at https://www.shopify.com/legal/cookies

Cookies help us power the Site, remember your preferences, analyze usage, and optimize user experience. Third parties may also use cookies to personalize products, ads, and content.

Most browsers accept cookies by default, but you can adjust your settings to block or delete them. Blocking cookies may affect your experience or functionality of the Site.

How We Disclose Personal Information
In certain cases, we may share personal data with third parties for legitimate business purposes, including:

Service providers (e.g., IT management, payments, fulfillment, analytics).
Business and marketing partners, including Shopify.
At your direction or with your consent, such as when using social media or integrated services.
Affiliates and subsidiaries, in our legitimate business interests.
Legal and transactional purposes, such as mergers, legal compliance, or defending our rights.

In the past 12 months, we have disclosed the following categories of information for the purposes listed above:

Category

Identifiers such as basic contact and order/account information.
Commercial data including order history and customer support communications.
Internet or network activity, such as usage data.

Recipients

Service providers and vendors.
Business and marketing partners.
Affiliates.

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content
Our Services may allow you to post reviews or other public content. Such content becomes visible to others. We cannot control who views or uses it and are not responsible for the privacy, accuracy, or use of information you make public.

Third Party Websites and Links
Our Site may link to third-party sites or platforms. If you follow these links, review their own privacy and security policies. We are not responsible for the practices, accuracy, or content of external websites. Posting on public or social platforms may make your data visible to others. Inclusion of such links does not imply endorsement unless stated otherwise.

Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from minors. Parents or guardians who believe a child has shared personal data may contact us to request deletion.

As of this Privacy Policy’s effective date, we do not knowingly “sell” or “share” personal data of individuals under 16 years old.

Security and Retention of Your Information
While we take security seriously, no system is completely secure. Information sent to us may not be protected during transmission, so please avoid sharing sensitive data over unsecured channels.

Retention periods depend on operational, legal, and contractual needs—such as maintaining your account, complying with laws, or resolving disputes.

Your Rights and Choices
Depending on your location, you may have rights including:

Right to Access / Know: Request access to the personal data we hold about you.
Right to Delete: Request deletion of your personal data.
Right to Correct: Request correction of inaccurate data.
Right to Portability: Request a copy or transfer of your data to another party.
Right to Opt Out: Direct us not to “sell,” “share,” or use your data for targeted advertising.

You may exercise these rights via the options available on our Site or by contacting us using the details below.

We will not discriminate against you for exercising your rights. To verify identity, we may ask for information such as your email or account details. You may also authorize an agent to make requests on your behalf by providing proof of authorization.

Complaints
If you have a concern regarding our handling of your personal data, please contact us using the information below. If you are unsatisfied with our response, you may have the right to appeal or file a complaint with your local data protection authority.

International Users
We may transfer, process, and store your data outside your home country, including in the United States. For transfers out of Europe, we rely on lawful transfer mechanisms such as Standard Contractual Clauses or equivalent agreements unless transferring to an approved country with adequate protections.

SMS Marketing Service
We respect your privacy when you opt in to our SMS marketing. Your provided data is used for text notifications (such as order updates, checkout reminders, or promotional offers) and review requests. Your opt-in information is shared only with our messaging partners as needed to deliver these communications.

Our website also uses cookies to track items added to your cart—even if checkout is not completed—to determine optimal timing for reminder messages via SMS.

Contact
If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
info@indoorgolfessentials.com
Phone: 571-500-8371