Shipping Time
Processing Time:
All orders are processed within 1–2 business days after payment is confirmed.
Delivery Time:
Estimated delivery is 3–5 business days after your order has shipped.
Tracking Information:
Once your order has been shipped, you’ll receive an email with tracking details so you can monitor your delivery status.
How to Check Order Status:
To check your order status, email us at info@indoorgolfessentials.com with your 5-digit order number. You may also call or text us at 571-500-8371 for assistance.
NOTE: Delivery times are subject to change and may vary based on carrier delays or other circumstances beyond our control. If any changes occur, we will make every effort to notify you promptly.
Returns & Refunds
Return Policy:
You may return items within 30 days of the original purchase date. Returned products must be in original condition, including all packaging, accessories, and documentation.
Return Process:
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Contact Us: Email info@indoorgolfessentials.com to initiate your return request.
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Provide Details: Include your 5-digit order number and photos of all items you wish to return.
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Approval Required: All returns must be approved by the manufacturer. Once approved, we will provide you with the return shipping address.
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Refund Process: After the items are received and inspected, your refund will be issued to the original payment method.
Warranty Policy
One-Year Limited Warranty:
Voice Caddie warrants its hardware products against defects in materials and workmanship for one (1) year from the original date of purchase.
If a defect is found, Voice Caddie will:
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Repair the product, or
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Replace it with a new or like-new product of equivalent functionality, or
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Refund the purchase price.
Voice Caddie has no obligation to repair, replace, or refund until the defective product has been returned.
This warranty does not cover:
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Damage caused by accident, misuse, or abuse
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Damage resulting from service by anyone other than a Voice Caddie Authorized Service Provider
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Products or parts that have been modified without written permission from Voice Caddie
