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EIKI EK-308U 3LCD Golf Simulator Projector

EK-308U

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Warranty

Warranty Periods

  • Projectors:
    • Standard Coverage: 3 years of ownership or 6,000 hours of use, whichever comes first
    • Laser Light Engine: 3 years of ownership or 20,000 hours of use (Light Engine only)
    • Other projector components: 3 years / 6,000 hours, whichever comes first
  • Pre-installed projector lamps: 2,000 hours or 1 year (whichever comes first)
  • LCD Monitors: Includes Zero Bright Dot (ZBD) Guarantee
  • Refurbished Products: 1-year warranty
  • Accessories (e.g., ScreenBar, Desk Lamps, Instashow, treVolo, ideaCam, beCreatus Docking Station): Covered under standard warranty

Shipping & Returns

Shipping Information

All Eiki products are shipped FOB Origin (Rancho Santa Margarita, CA), meaning the customer is responsible for inspecting packages and filing damage claims with the carrier.

Damage Claims

  • Visible Damage: Inspect packages upon delivery. File claims with the carrier immediately.
  • Concealed Damage: Must be reported to the carrier immediately or no claim can be made.
  • Freight Responsibility: Indoor Golf Essentials is not liable for shipping damage once the product leaves the warehouse.

Returns Policy

A Return Authorization Number (RA#) is required before returning any product. Contact us at info@indoorgolfessentials.com to initiate the return process.

Eligible Returns:

  • Defective (DOA) Products or incorrectly shipped items (our error): Full credit provided
  • Dealer/customer ordering errors or project changes: Subject to restocking fees:
    • Within 30 days of invoice: 15% restocking fee
    • 30–60 days: 30% restocking fee
    • Over 60 days: Not eligible for return

Used Products: Not eligible for return.

Inspection & Additional Charges
All returned items are inspected upon receipt. Additional fees may be charged for:

  • Damage
  • Missing accessories or cables

Shipping Responsibility
Return shipping costs and risk of damage in transit are the customer’s responsibility unless the return is due to our error.


Contact Us
Indoor Golf Essentials
7918 Jones Branch Dr, McLean, VA 22102, USA
Email: info@indoorgolfessentials.com
Phone: (571) 500-8371

In Stock & Ready to Ship

In Stock & Ready to Ship

Authorized Dealer on All Products
No Sales Tax (Excluding VA)
Free Shipping on most orders!
Guaranteed shipping in 1-2 business days.
Any questions? Talk to an expert: (571) 500-8371

Authorized Dealer on All Products
No Sales Tax (Excluding VA)
Free Shipping on most orders!
Guaranteed shipping in 1-2 business days.
Any questions? Talk to an expert: (571) 500-8371

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